Vice President of Product
Remote
Full Time
Executive
Position: Vice President of Product
Department: Innovation
Reports to: Chief Innovation Officer
Type: Full-time / Work-from-home with travel
Compensation: $162,500 - $204,700
Open through: June 5, 2024
About Tessitura
Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive.
CRM lies at the heart of our mission and our technology platform. With Tessitura in their toolkit, organizations can achieve their goals with ease. And as the only nonprofit technology company dedicated to arts and culture organizations, we can offer cultural organizations the stability that no one else can.
The Tessitura community includes over 800 cultural institutions in ten countries. Our international team develops technical solutions, provides 24/7 support, builds our community, and shares business expertise to increase revenue and cultivate lifelong engagement.
Job Summary
Tessitura seeks a Vice President of Product with exceptional experience and a track record of innovation. Candidates should have demonstrated product leadership, showcasing creativity and product management methodology acumen. The Vice President of Product will lead the team that translates Tessitura's strategic vision into product strategy. The Vice President of Product has a unique opportunity to elevate our product development process while participating in our cloud-first transformation.
Tessitura's members are behind every decision we make. Our community of users is passionate, engaged and excited to partner with our product team. Our established product development process is based on strong relationships with our members. As our community grows, we seek a leader to scale that process and translate our members' passion into company success.
The Vice President of Product reports to the Chief Innovation Officer and manages Tessitura's Product team of eleven remote product management professionals. This team engages with our community, staff, and partners to deliver a unified CRM platform, transaction processing, and services that advance the business of arts and culture.
This is a full-time work-from-home position with occasional travel required (6-8 trips per year, with some international travel). The compensation reflects a U.S. salary range based on current market data. The candidate's skills, experience, and other relevant factors will determine the final compensation. Candidates must reside in the United States.
Vice President of Product Responsibilities:
How to apply
Please apply by using the online form. If you have any questions or need assistance, please contact us at [email protected]
Our company is committed to building a team that represents a variety of backgrounds, perspectives, and skills, as well as providing a workplace of mutual respect, free of any discrimination or harassment. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Diversity, Equity, Accessibility, and Inclusion (DEAI) Commitment
At Tessitura, our mission is to enable arts and cultural organizations to achieve their goals. We recognize that having a diverse team is not only critical to our commitment to adopt equitable behaviors, it will also fuel collaboration, innovation and creativity as we deliver on our mission.
Creating an environment where everyone feels safe and comfortable in bringing their authentic selves to work is both our pledge and our passion.
Ultimately, providing an accessible and inclusive workplace will allow the Tessitura community to thrive.
Equal Opportunity
Tessitura is an equal opportunity employer and does not unlawfully discriminate against employees and applicants for employment based on race, color, sex, religion, national origin, citizenship status, age, genetic information, sexual orientation, creed, marital status, gender identity and expression, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law. Tessitura also provides reasonable accommodations to applicants and employees in accordance with applicable law. Subject to its legitimate business requirements, Tessitura bases all personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination, and educational, recreational, and social programs, solely on an individual's qualifications, merit and performance.
Department: Innovation
Reports to: Chief Innovation Officer
Type: Full-time / Work-from-home with travel
Compensation: $162,500 - $204,700
Open through: June 5, 2024
About Tessitura
Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive.
CRM lies at the heart of our mission and our technology platform. With Tessitura in their toolkit, organizations can achieve their goals with ease. And as the only nonprofit technology company dedicated to arts and culture organizations, we can offer cultural organizations the stability that no one else can.
The Tessitura community includes over 800 cultural institutions in ten countries. Our international team develops technical solutions, provides 24/7 support, builds our community, and shares business expertise to increase revenue and cultivate lifelong engagement.
Job Summary
Tessitura seeks a Vice President of Product with exceptional experience and a track record of innovation. Candidates should have demonstrated product leadership, showcasing creativity and product management methodology acumen. The Vice President of Product will lead the team that translates Tessitura's strategic vision into product strategy. The Vice President of Product has a unique opportunity to elevate our product development process while participating in our cloud-first transformation.
Tessitura's members are behind every decision we make. Our community of users is passionate, engaged and excited to partner with our product team. Our established product development process is based on strong relationships with our members. As our community grows, we seek a leader to scale that process and translate our members' passion into company success.
The Vice President of Product reports to the Chief Innovation Officer and manages Tessitura's Product team of eleven remote product management professionals. This team engages with our community, staff, and partners to deliver a unified CRM platform, transaction processing, and services that advance the business of arts and culture.
This is a full-time work-from-home position with occasional travel required (6-8 trips per year, with some international travel). The compensation reflects a U.S. salary range based on current market data. The candidate's skills, experience, and other relevant factors will determine the final compensation. Candidates must reside in the United States.
Vice President of Product Responsibilities:
- Product Vision: Oversee the development of Tessitura's unified product roadmap and platform strategy, which includes CRM, transaction processing, access control, APIs, eCommerce, payment services, and business intelligence.
- Strategic Leadership: Lead, manage, and mentor our remote Product team, synthesizing customer feedback, industry insights, and market research to develop a comprehensive product strategy.
- Product Management Methodology: Scale our current processes and elevate our existing methodologies for user research, road mapping, prioritization, design, and analytics.
- Excellent Communication: Communicate internally and externally with all levels of stakeholders regarding product direction, roadmap, releases, and broader product evolution.
- User-Centric Approach: Ensure deep comprehension of user needs, behaviors, and pain points, by working directly with our members; balancing many interconnected variables using data and research.
- Quality Delivery: Work closely with Engineering, Hosting, Member Services, and Security to ensure secure, quality software deliveries, aligning with product vision, company priorities, and customer needs.
- Stakeholder Collaboration: Partner with stakeholders, including Product Marketing, Business Development, Member Success, Professional Services, Learning, and external partners to ensure their needs are incorporated into our product management process.
- Creativity and Innovation: Foster a psychologically safe environment encouraging experimentation and learning to facilitate innovation.
- Leadership Team: Participate in Tessitura's 24-person Leadership team, supporting the company on key short- and long-term strategic planning.
- 10+ years in software product management to product development.
- Demonstrated ability to lead software product development teams.
- Expertise in creating and managing product vision, strategy, and roadmaps.
- Ability to communicate clearly and compellingly in writing, one-on-one conversations, and public speaking.
- Ability to prioritize, manage, and adapt to a high volume of work in an agile environment.
- Proven leadership skills with the ability to align multiple teams, build consensus, and resolve issues in line with business goals.
- Expertise in product management software, methodology, and tools.
- Product management experience in CRM and/or SaaS industry.
- Experience in financial operations (FinOps) at a SaaS provider.
- Experience managing a SaaS platform in Amazon Web Servies (AWS).
- Digital payment platform experience.
- Experience in performing arts, non-profit organizations, museums, or attractions is a plus.
How to apply
Please apply by using the online form. If you have any questions or need assistance, please contact us at [email protected]
Our company is committed to building a team that represents a variety of backgrounds, perspectives, and skills, as well as providing a workplace of mutual respect, free of any discrimination or harassment. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Diversity, Equity, Accessibility, and Inclusion (DEAI) Commitment
At Tessitura, our mission is to enable arts and cultural organizations to achieve their goals. We recognize that having a diverse team is not only critical to our commitment to adopt equitable behaviors, it will also fuel collaboration, innovation and creativity as we deliver on our mission.
Creating an environment where everyone feels safe and comfortable in bringing their authentic selves to work is both our pledge and our passion.
Ultimately, providing an accessible and inclusive workplace will allow the Tessitura community to thrive.
Equal Opportunity
Tessitura is an equal opportunity employer and does not unlawfully discriminate against employees and applicants for employment based on race, color, sex, religion, national origin, citizenship status, age, genetic information, sexual orientation, creed, marital status, gender identity and expression, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law. Tessitura also provides reasonable accommodations to applicants and employees in accordance with applicable law. Subject to its legitimate business requirements, Tessitura bases all personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination, and educational, recreational, and social programs, solely on an individual's qualifications, merit and performance.
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